Terms & Conditions
The site is owned and operated by Fantastic Publishing Ltd, registered in England and Wales, company number 5130726.
Liability Disclaimer
Igloo's total liability for any claim howsoever shall not exceed the price of the goods supplied by Igloo to the customer. Igloo shall not be held liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. Igloo cannot accept any liability for a failure to comply with instructions specifically stated on the site. Your statutory rights are not affected by this statement.
Igloo endeavours to check the accuracy of the information on this site. However, Igloo cannot guarantee such information will be error free and the user acknowledges that information published on this web site may include inaccuracies and typological errors.
Prices
Prices are correct at time of publishing and include VAT where applicable. It may be necessary to change prices from time to time, including any alterations to the rate of VAT. Any price changes will be confirmed to you at the time of ordering.
Prices on the site may differ from prices in store.
Product Portrayal
Every effort has been made to portray items accurately, but slight variations may occur. All measurements are approximate and colour reproduction as close as publishing processes will allow.
Copyright
All rights, including copyright, for this website are owned by or licensed to Fantastic Publishing Ltd.
Any use of this website or its contents, other than for your own personal, non-commercial use is prohibited without the permission of Fantastic Publishing Ltd.
You may not modify, distribute or re-post anything on this website for any purpose. Availability All items are subject to availability. We will inform you as soon as possible if goods you have ordered are not available.
Cancellation
You are entitled to cancel your contract if you wish providing you do so by email or phone within 7 working days of receipt of the goods. If your order has already been dispatched please follow our returns information.
Website
Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed.
Fantastic Publishing Ltd shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.
Delivery Outside the EU
If your order is to be dispatched to a destination outside the European Union, you will be responsible for any customs or import duties levied once the package reaches your destination country. We have no control over such charges and cannot predict them.
Gift Vouchers
1. Igloo gift vouchers are only valid for a 12 months and the voucher must be used by the date shown on the voucher – check your voucher to find out when to use it by.
2. We cannot accept any responsibility for stolen or deleted gift vouchers.
3. We’ll despatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We are not responsible for any delays, no matter how they are caused.
4. If you are the purchaser, please double check the delivery email address you enter – it is your responsibility to do so and we will not be held responsible if a gift voucher is used by someone other than your recipient if the email address entered is incorrect.
In addition to this, we can’t take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.
5. From time to time, gift vouchers may get caught in pesky spam filters, and it’s up to the recipient to check these filters. We will not be held responsible if a gift voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, the capacity of the recipient’s mailbox or any other factors outside of our control.
6. If you need a refund for a product bought with/partly with a gift voucher, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, or a combination of the two).
7. We reserve the right to vary these terms and conditions.
The conditions of use relating to any discount code will be specified at the time of issue.
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